Zales Reviews
Zales Customer Reviews (4)
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Zales Customer’s Q&A
Zales Features and Benefits
Zales.com offers a variety of features and benefits:
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Diverse Selection of Jewelry: The store’s catalog includes a wide range of diamond and gemstone jewelry, encompassing everything from engagement rings to fashionable accessories.
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Free Shipping: Free expedited shipping is offered on orders over a certain amount.
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Convenient Shopping: Shop one of the many stores nationwide or anytime at Zales.com.
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Worry-Free Returns: A 30-day return policy is in place for a full refund – no questions asked.
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Vault Rewards: Join the loyalty program to unlock immediate access to exclusive benefits, rewards and more.
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Jewelry Expert Consultation: One-on-one help is available whenever it works for you.
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Lifetime Diamond Commitment: If you lose your diamond, it will be replaced at no extra charge.
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Upgrade Your Diamond at Zales: If at any time you wish to upgrade your Zales diamond ring, the original purchase price will be applied towards your new diamond.
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Create Your Own Design: Create one-of-a-kind engagement and personalized jewelry styles that speak to your personal style.
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Repairs & Services: Jewelers know exactly how to care for your rings, necklaces, bracelets, and earrings to make sure they stand the test of time.
Zales Pricing
Zales.com offers a variety of jewelry items at discounted prices, with some items up to 70% off. Here are some specific examples:
- Triple Row Huggie Hoop Earrings in Hollow 10K Gold: $239.40 (was $399.00)
- Flat 25.0mm Hoop Earrings in Hollow 14K Gold: $479.40 (was $799.00)
- 6.0mm White Topaz and 1/10 CT. T.W. Diamond Ring in 10K White Gold: $249.50 (was $499.00)
- 1/10 CT. T.W. Diamond Motherly Love Turtles Pendant in Sterling Silver and 10K Rose Gold: $80.70 (was $269.00)
- Diamond Accent Micro-Pavé Square Stud Earrings in 10K Two-Tone Gold: $139.30 (was $199.00)
- Enso Rings Elements Collection - 6.6mm Platinum Silicone Band: $16.00 (was $39.99)
- 1/5 CT. T.W. Diamond Intertwined Necklace in Sterling Silver: $101.70 (was $339.00) [1, 4]
- Bar Necklace in 14K Gold: $99.60 (was $249.00) [1, 4]
- Diamond-Cut 1.2mm Cable Chain Necklace in Solid 14K Gold - 18": $203.40 (was $339.00) [1, 4]
- 1/2 CT. T.W. Cushion-Shaped Multi-Diamond Double Frame Pendant in 10K White Gold: $320.70 (was $1,069.00) [1, 4]
- 1/20 CT. T.W. Diamond Crossover Arrow Ring in Sterling Silver: $55.99 (was $79.99)
- 1/4 CT. T.W. Diamond Multi-Row Vintage-Style Anniversary Band in 10K Gold: $499.98 (was $999.99)
- Teardrop Earrings in Solid Sterling Silver: $79.98 (was $149.00)
- 30.0mm Tube Hoop Earrings in Hollow Sterling Silver: $49.98 (was $99.00)
- 1/10 CT. T.W. Lab-Created Diamond Elongated Hexagon Necklace in 10K Gold: $89.98 (was $249.00)
- 1/2 CT. T.W. Certified Lab-Created Diamond Solitaire Stud Earrings in 14K White Gold (F/SI2): $299.98 (was $619.00)
- 1/5 CT. T.W. Lab-Created Diamond Band in Sterling Silver with 18K Gold Plate: $99.98
- 1/3 CT. Emerald-Cut Lab-Created Diamond Bezel-Set Solitaire Ring in Sterling Silver with 18K Gold Plate: $189.98
- 1/5 CT. T.W. Certified Lab-Created Diamond Bubbles Knot Ring in 10K Rose Gold (F/SI2): $739.00
- 1/8 CT. T.W. Diamond Heart Frame Filigree Vintage-Style Promise Ring in Sterling Silver: $129.99 (was $239.00)
- 1/6 CT. T.W. Diamond Five Row Band in Sterling Silver: $99.99 (was $179.00)
- 1/6 CT. Princess-Cut Diamond Solitaire Tilted Pendant in 14K White Gold (J/I3): $227.40 (was $379.00)
For the most up-to-date pricing, it is recommended to visit Zales.com directly.
Zales FAQs
Zales Alternatives
Here are the top 10 alternatives to Zales.com:
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Kay Jewelers: Similar to Zales in terms of the types of jewelry offered, with a focus on diamonds, precious gemstones, watches, and charms. They also offer a loyalty program and flexible financing options.
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Jared: Owned by the same parent company as Zales, Jared offers a wider variety of designer brands and luxurious pieces. They cater more towards affluent customers looking to splurge.
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Tiffany & Co.: Known for their luxury jewelry, particularly their diamond and sterling silver jewelry. They are famous for their signature Tiffany Blue Box.
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Helzberg Diamonds: Offers a wide selection of fine jewelry, including diamond jewelry, engagement rings, wedding rings, and precious gemstones.
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Nordstrom: While not a dedicated jewelry store, Nordstrom offers a wide variety of jewelry from many different designers.
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Kendra Scott: Known for their beautiful and unique gemstone jewelry, Kendra Scott offers a wide variety of jewelry pieces.
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Blue Nile: Specializes in diamonds and offers a wide selection of engagement rings, wedding rings, and fine jewelry.
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Macy’s: Similar to Nordstrom, Macy’s is not a dedicated jewelry store, but they do offer a wide variety of jewelry from many different designers.
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Overstock: Offers a wide variety of jewelry at discounted prices. Their selection includes everything from fine jewelry to fashion jewelry.
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Etsy: A marketplace for handmade and vintage items, including a wide variety of unique and one-of-a-kind jewelry pieces.
Remember, when choosing a jewelry store, consider the type of jewelry desired, the budget, and the services offered by the store, such as shipping and return policies. Happy shopping!
How To Open A Zales Account?
To open an account on Zales.com, follow these steps:
- Visit the Zales.com website.
- Click on the Register option.
- Complete the registration form with the required details, including your 16-digit account number, last name, zip code, date of birth, and social security number.
- After filling in the details, submit the form to complete the registration process.
Once the account is created, you can manage it according to your convenience. Enjoy shopping!
What is Zales' refund policy?
What is Zales' warranty period?
What are the shipping costs for Zales products?
Can I cancel my Zales order?
What payment methods does Zales accept?
About Zales.com Prices and Cost?
Zales.com offers a diverse range of jewelry with prices that cater to various budgets. Items can be found under $50, and the selection expands into higher price brackets such as $100 - $249, $250 - $499, and $500 - $749. For those looking for more premium pieces, there are options available from $750 - $999 and $1,000 - $1,999. The site also features sales offers and deals, like free shipping on minimum purchases and special financing options for purchases of $750 or more with The Diamond Credit Card.
About Zales.com Popular Products and Services?
Zales.com is celebrated for its engagement rings and fashion jewelry, with a catalog that includes a wide range of diamond and gemstone pieces. The store also boasts an impressive collection of men's and women's watches from respected brands like Citizen, Casio, and Movado. Among the top-rated products, customers often favor items such as the Shahla collection, Enchanted Disney Fine Jewelry, and Vera Wang Bridal. The Best Sellers section features new arrivals and engagement rings under $2000, highlighting the store's commitment to offering quality and variety.
Zales.com Return Policy?
Zales.com's return policy allows customers to return items within 30 days from the purchase (shipment) date and exchange jewelry within 60 days of the purchase (shipment) date. Watches can be exchanged within 30 days from the purchase (shipping date for online orders). Items must be in their original condition and include all original packaging, instructions, and paperwork. Watches must be returned with all links. Special ordered watches, ear piercing earrings, custom designs, protection plan replacement merchandise, and merchandise purchased using Progressive Leasing are not eligible for returns or exchanges. Refunds are credited to the original payment method, except for cash refunds over $500, which are issued by check from the corporate office within 21 days. For online orders, Zales offers a free pre-printed shipping label for returns by mail, and refunds are processed within approximately five business days. However, if customers choose not to use the free return by mail option, they must purchase a shipping label from a carrier like UPS, USPS, or FedEx. The shipping policy for returns requires the inclusion of the packing slip and all original documents received with the order.